How can I place an order?  

Customers can launch an e-order by using the secure paypal shopping cart. Please include your contact phone number and occasion date in the box at check out. There is a minimum purchase for delivery {varies for different cities}.

We also process orders via phone using all major credit cards or E-mail your order to cs@tngiftshop.com. Billing Address, Delivery Address, Quantity and Merchandise Descriptions must be included.

We will accept Visa and Mastercard payment information by phone. Occasionally, if we are in the office and a message is left after hours, we'll call you the same evening.

On-line Payment security...?  

We offer a secure online checkout via Paypal. Paypal accepts Visa, Mastercard, Discover and American Express. PayPal uses SSL technology to keep your information safe. In addition, when you send a payment using PayPal, we won't receive your sensitive financial information (like your credit card or bank account number). We simply receive your order with the shipping information and your e-mail address. (For more in-depth information on Paypal, go to www.paypal.com). PayPal gives you the option of becoming a PayPal member, but it is NOT required.

Does TN Gift Shop have a toll free number?  

No, We do not have a toll free number to keep product costs down. If you prefer, we are happy to call you. Just send us an email with your contact information and best time to reach you. It's as simple as that.

Does TN Gift Shop hand deliver gifts?  

Delivering for you in the following Tennessee cities: Franklin {$25 minimum purchase}, Brentwood {$30 minimum purchase}, Spring Hill and Thompson's Station {$40 minimum purchase}. Ordering at least 1 Day in Advance is Recommended. There is an additional fee for delivery to schools, hospitals and hotels of $8. We accept Visa, MasterCard, American Express and Discover by phone and on-line.

Adding a message to your gift order...  

A message card will be included with your gift(s). When you check out, add the recipient information and message for the card in the notes box. Orders places without a message will simply indicate that the gift was sent from you. If you want your gift sent anonymously, please indicate this in the message option when you place your order.

Does TN Gift Shop have affiliates for delivery in areas outside of Middle Tennessee? 

Because of the selection of merchandise and pricing we are NOT affiliated with other candle companies or flower shops.

Does TN Gift Shop have a catalog?  

We currently do not have a printed catalog in order to keep customer pricing low. If you have a request for information on a particular product line, please contact us and we'll do our best to get you the information you need.

What is TN Gift Shop’s privacy policy? 

We at TN Gift Shop are committed to honoring your privacy. Your name and contact information will not be sold, rented or traded to a third party.